Welcome to The Big Box! By accessing or using our website (www.thebigbox.online) and placing an order, you agree to be bound by the following terms and conditions.
Introduction
These terms govern the use of our website and the purchase of products from The Big Box, a Kuwait-based stationery e-commerce store. Please read them carefully before making a purchase.
Product Information
- All products listed are described as accurately as possible.
- We reserve the right to modify or update product prices, descriptions, and availability at any time without notice.
Order Acceptance
- Your order is confirmed only after you receive an order confirmation via email or SMS.
- We reserve the right to cancel any order due to stock issues, payment failure, or suspicious activity.
Pricing & Payments
- All prices are shown in Kuwaiti Dinar (KWD).
- We accept Cash on Delivery (COD) and online payment methods (if enabled).
- Prices may vary during promotions or discounts without prior notice.
Delivery Policy
- Orders are usually processed within 24 hours.
- Delivery across Kuwait takes approximately 2 to 4 working days.
- Delays may occur during holidays or due to high demand.
Cancellation Policy
- You can cancel an order within 1 hour of placing it.
- After dispatch, cancellations are not allowed.
Intellectual Property
All content on this site (logos, images, design, and text) is the property of The Big Box and cannot be used without permission.