Thank you for shopping at The Big Box! Please review our shipping policy to understand how we process and deliver your orders.
Delivery Coverage
We currently offer shipping within Kuwait only.
Delivery Time
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- Standard Delivery: 1 to 3 business days (within Kuwait)
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- No deliveries are made on Fridays or public holidays.
Shipping Charges
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- Standard Shipping: 1.00 KD per order
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- Free delivery for orders above 20.000 KD.
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- Delivery charges are non-refundable in case of returns or exchanges.
Order Processing
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- After placing your order, you will receive a confirmation via WhatsApp or email.
- Once dispatched, you will be notified with delivery details.
Delivery Terms
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- Please ensure your address and contact number are accurate for a smooth delivery.
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- If the delivery fails due to incorrect details or customer unavailability, the order may be cancelled or rescheduled with extra charges.
Cash on Delivery (COD)
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- COD is available for all orders.
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- Please have the exact amount ready at the time of delivery.
Bank Transfer
We also accept advance payments through bank transfer. Your order will be processed once the payment is confirmed.
Note: Bank details are also displayed at checkout for your convenience.